Refund Policy

RETURN / REFUND POLICY

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RETURNS

We do not offer returns for domain registration, website setup or hosting fees / services.

For rescurity related software products, our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To complete your return, we require a receipt or proof of purchase.

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

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REFUNDS (if applicable)

We do not offere refunds for donations.

Refunds for event registrations will not be accepted within 7 days of an event.

There will be a $10 process fee for all refunds.

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 5 days.

Late or missing refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at info@parentsvoicebc.ca.

Shipping

We do not ship products.